Transactions
Once a mandate is created and activated, transactions can be processed in line with the mandate’s authorization and limits. This guide covers how transaction processing works, the end-to-end flow from transaction initiation to completion, and how to interpret transaction statuses and responses.
What is a Transaction?
A transaction is a debit request initiated by a merchant against a customer’s authorized mandate. Each transaction includes the amount, currency, frequency, and mandate reference to ensure accuracy and traceability. Transactions can be one-time, recurring, or flexible depending on the mandate configuration.
Transaction Types
TeamApt supports multiple transaction types to handle different payment scenarios and merchant use cases.
| Transaction Type | Description |
|---|---|
| One-Time Debits | Used for single, immediate payments such as one-off purchases or service fees. The transaction is authorized once and debit is completed |
| Recurring Debits | Automates regular payments (daily, weekly, or monthly) for subscriptions, loans, or installment plans |
| Multi-Account Debits | Allows funds to be debited from multiple customer accounts under one mandate, improving debit success rates and reducing failed payments |
| Partial Debits | Enables merchants to debit smaller amounts in multiple installments within a mandate’s total limit. Useful for flexible repayment or pay-as-you-go models |
| Escrow Debits (Coming Soon) | Holds funds securely in escrow for conditional or staged payments, released when specific criteria are met. Ideal for marketplaces or escrow-based services |
Working with Transactions
- Verify MandateConfirm the mandate of a mandate is
ACTIVEusing our Check Mandate Status API. before processing any debit. - Debit MandateOnce confirmed, proceed to use our Process Debit API to debit the mandate.
- Bank ProcessingOnce submitted, the debit request is routed to the customer’s bank. The bank validates the mandate, checks funds, and processes the settlement according to the mandate rules.
- Transaction StatusUse the Check Transaction Status API to check transaction outcomes, or receive real-time updates via the
notificationUrlwebhook configured during debit processing. - ReconciliationReconcile your internal records by matching API responses and response codes against your transaction reference IDs. See Response Codes for descriptions of all possible API message statuses and codes.
Transaction Statuses
Transactions can return one of the following statuses during their lifecycle:
| Status | Description |
|---|---|
| PENDING | The transaction has been received and is awaiting bank processing |
| SUCCESSFUL | The debit was processed and confirmed by the customer’s bank |
| FAILED | The debit was not processed. Check the responseCode for the failure reason |